I have an important issue/question. How do I get in contact with a DM?
The best thing to do is to write a PM (Private Message) to one of the DMs on the forum. Active DMs check the forums regularly and will get back to you as soon as possible. You can find the list of current DMs, their timezones and their forum nicknames here.
In-game, you can use the DM channel to ask a question. However, there might be no DM online at the time, or s/he might be busy elsewhere. Please be patient and don't spam the DM channel should you get no immediate reply. Also, you only need to send your PM to one active staff member as we all share information with each other on a private staff forum.
Otherwise, if it is an emergency, you can @staff ping in the discord. You can also see us listed in the discord as well, and PM one of us.